TASK

You are to complete this assessment alone.

Change management practitioners use the industry standard Proscii ® ADKAR ® model, so this assessment task develops corrective actions, guides change management plans, and measures progress using both academic and practitioner sourced material – see this URL site for some guidance:

(All the PDFs are attached to the email)

Step 1 – Develop corrective actions (interventions) to move the organisation from its current state to a desired future state – like a jolt or shock; use Hayes interventions to identify which interventions are appropriate to address the issues/problem areas/opportunities discussed in your earlier assessment. From your previous assessment, awareness and desire (AD of the ADKAR model) might be already be evident from your research, but employees/ managers may need more knowledge so that ability/capability can be demonstrated.

Step 2 – Guide change management – the people issues – discuss what is required to ensure change readiness rather than change resistance (utilise Oakland’s figure eight framework to help guide the changes needed moving forward).

Step 3 – Measuring progress – how the organisation can recognize when the change has become the new “norm” – taking into account the features of the organisation. Hayes discusses this in Chapters 30 and 31 , and Topic 12 presents some models (and extensive markers presented by Buchanan) for you to consider when discussing how an organisation knows when change is “the new norm”

Here you will reference the R of the ADAR model but in discussing corrective actions you may need to revisit other aspects of the ADKAR model to achieve the required outcome. As a team, you will ensure your action plan is an integrated document that is coherent, logically structured, and well supported with peer reviewed journal articles. Therefore the use of an online collaborative sharing tool would ideally suit this task (ie Google docs, Dropbox etc).

For this assessment you are required to use APA referencing to acknowledge the sources that you have used in preparing your assessment. Please refer to the CSU referencing guide http://student.csu.edu.au/study/referencing-at-csu. In addition a very useful tool for you to use that demonstrates how to correctly use in text referencing and the correct way to cite the reference in your reference list can be found.

Rationale Subject Learning Outcomes

This assessment task will assess the following learning outcome/s:

· Be able to develop action plans, targeting the level (individual, group and organisation) and types of change.

• be able to formulate strategies for managing effective change including addressing resistance versus readiness, and change institutionalisation.

PRESENTATION

 You are expected to present this report in correct report style including,

· Title page

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