Human Resource Management

Human Resource managers face various issues within a company. In the current case, there are various HRM management challenges due to the high number of immigrants. One of the issues is managing and integrating foreign workers (Vance & Paik, 2015). The mayor has realized that there is the frustration of both city officials and Spanish-Speaking individuals due to language barriers. It is hard to integrate the Spanish workers in the employment system because of communication barriers. There is an absence of a universal language that would ease the communication process.  Another challenge facing the HRM is employee training. Training is an important aspect of workers’ development. It helps the organization in achieving the best from the workforce. However, in the case, the mayor is having a difficult time implementing a training program that will benefit the people. The particular case offers an overview of different issues that are faced by the Human Resource Manager.

Additionally, for a company to succeed it needs to satisfy the stakeholders. They are people or groups with interest, or stake in an organization (Hill & Jones, 2012). In the current case, there are various stakeholders affected; they include the city officials. It is important to note that they are directly affected by the lack of a common language.  Moreover, the Spanish-speaking residents are part of the stakeholders in the scenario. They are the most affected people in the case, as they have a difficult time paying taxes and handling other city services. Mayor Swenson is another interested party in the scenario; he is directly involved as he is the head of Ourtown, Arkansas.  Also, the editor of the local newspaper is a shareholder. He opposes the new Hispanic influx and the suggestion by the mayor to spend taxpayers’ money for work time taken learning Spanish. Other interested parties include people in the community.

The Mayor should not launch the new Spanish language classes during work hours. The workers do not perform productive work during the training sessions; hence, he should adopt other training strategies that would not affect the working hours. Employee training is important for the company’s success, therefore, the Mayor can adopt cooperative training. The approach integrates classroom training and on-the-job experiences (Mathis & Jackson, 2010). The employees can work under the guidance of a person that understands both Spanish and English. The Mayor should suggest the use apprentice training which will ensure that they do not waste the organization’s time. The strategy will benefit both the Spanish-speaking workers as well as the company. The organization will increase productivity by minimizing the time spent in training classes. Furthermore, it will help the local workers as they will learn the language without being forced to attend classes.

The cooperative training strategy will satisfy the needs of all the primary stakeholders (Mathis & Jackson, 2010). First, the Spanish-speaking residents will learn the English language and work at the same time. Also, the city officials will have an easy time dealing with the foreign workers. The community will not be affected by the taxpayers’ money will not be spent.  The employees will be productive and will work towards the good of the community. In turn, Mayor Swenson will not need to organize Spanish-training lessons. The approach will ensure that the workers do not waste working hours to attend lessons. Rather, they will have an opportunity to develop their communication skills within the organization.

References

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Hill, C. W. L., & Jones, G. R. (2012). Essentials of strategic management. Australia: South

Western/Cengage Learning.

Mathis, R. L., & Jackson, J. H. (2010). Human resource management. Mason, OH:

Thomson/South-western.

Vance, C. M., & Paik, Y. (2015). Managing a Global Workforce. Routledge.

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