HUS 530 – Creating New Human Services Organizations
HUS 530 is a broad overview of the management and leadership challenges of the human service sector. Course content is designed for students who not only plan to lead human services organizations, but participate on boards of directors. This course examines the history and scope of the human services sector, the need for human services, contemporary theories of nonprofit and profit enterprise, governance and leadership, ethics, social entrepreneurship, and new decision-making models.
Prerequisites:HUS 505 and HUS 515
This course teaches Human Services graduate students how to develop new human services in their community by creating a private-for-profit, or private-non-profit organization, or a social entrepreneurship. Students will analyze a
community needs assessment to determine where the gaps in service exist and then proceed to create a new program to meet the needs not served. They will develop a business plan with legal documents such as a 501(c)(3) application, agency by-laws, mission statements, budgets, and job descriptions. Students will learn how to establish funding, find loans or investors, create a board of directors for a non-profit organization and how to apply for tax-exempt status.
HUS 505 Management and Leadership,
HUS 510 Legal and Ethical Issues
HUS 515 Community Needs Assessment
HUS 520 Human Resources Management
This course teaches Human Services graduate students how to develop new human services in their
community by creating a private-for-profit organization, private-non-profit organization, or a social
entrepreneurship entity. Students will analyze a community needs assessment to determine where the
gaps in service exist and then proceed to create a new program to meet the needs not served. They will
develop a business plan with legal documents such as a 501(c)(3) application, agency by-laws, mission
statements, budgets, and job descriptions. Students will learn how to establish funding, find loans or
investors, create a board of directors for the organization, and how to apply for tax-exempt status.
REQUIRED TEXTS AND WEBSITES
Scott, L. (2013). From passion to execution: how to start and grow an effective nonprofit organization.
20 Channel Center Street, Boston, MA: Cengage Learning.
ISBN: 13 978-1-4354-6012-6 ISBN: 10 1-4354-6012-X also available by e-book.
eISBN: 10 1-4354-6013-8
Levenson Keohane, G. (2013). Social entrepreneurship for the 21st century: innovation across the
nonprofit, private, and public sectors. P.O. Box 182605, Columbus, OH: McGraw-Hill Education.
Entrepreneurs Press (2010). Start your own business: the only book you’ll ever need. 5th edition,
2445 McCabe Way, Suite 400, Irvine, CA: Entrepreneur Media, Inc.
ISBN: 13: 978-1-59918-387-9 ISBN: 10: 1 -599918-3870
Suggested Reader (optional)
Mycoskie, B. (2011). Start something that matters. 1745 Broadway 12-1, New York, New York:
ISBN: 978 0-679-60352-8
NONPROFIT, FOR-PROFIT, AND SOCIAL ENTREPRENEURSHIP RESOURCES
APA formatting guide on-line https://owl.english.purdue.edu/owl/
Kellogg Foundation http://www.wkkf.org/
Grant Space – Writing Business Plans for Nonprofits
http://www.grantspace.org/tools/Knowledge-Base/NonprofitManagement/Establishment/business-plans. And http://www.grantspace.org/tools/KnowledgeBase/Individual-Grantseekers/For-Profit-Enterprises/business-funding
National Council of Nonprofits http://www.councilofnonprofits.org/
Center for Nonprofit Management http://www.cnm.org/
The Fundraising Authority http://www.thefundraisingauthority.com/
Draper Richards Kaplan Foundation http://www.drkfoundation.org/
National Center for Charitable Statistics
Nonprofit Law http://www.nonprofitlaw.com/http://
USDA Rural Development www.rurdev.usda.gov/rbs/cdp-tn16.pdf
The Leadership Center http://www.theleadershipcenter.com/home.html
SAINT LEO UNIVERSITY CORE VALUE
For this course, the Saint Leo University core value of Excellence is most applicable.
Excellence – Saint Leo University is an educational enterprise. All of us, individually and collectively,
work hard to ensure that our students develop the character, learn the skills, and assimilate the
knowledge essential to become morally responsible leaders. The success of our University depends upon
a conscientious commitment to our mission, vision, and goals.
At the end of the course the student will be able to:
- Discuss how a community needs assessment can illustrate gaps in service for vulnerable populations
like aging adults, runaway youth, and chronically unemployed and impoverished adults
- Assemble a community board of trustees to oversee a new human services agency
- Create a Mission Statement with goals and objectives to guide a human service agency
- Design a business plan with strategic short and long term goals for a new human services agency that
is either private-for-profit, nonprofit, or a social entrepreneurship
- Write Articles of Incorporation and Bylaws for a new human services agency
- Explain how to complete the IRS application for a 501(c) (3) organization for tax exempt status
- Develop an annual budget for a human services agency
- Construct job descriptions for the professional staff and other employees of a new human services
- Recognize the Saint Leo University core value of Excellence in the development of a new human
UNIVERSITY’S COMMITMENT TO ACADEMIC EXCELLENCE STATEMENT
Academic excellence is an achievement of balance and growth in mind, body, and spirit that develops a
more effective and creative culture for students, faculty, and staff. It promotes integrity, honesty,
personal responsibility, fairness, and collaboration at all levels of the university. At the level of students,
excellence means achieving mastery of the specific intellectual content, critical thinking, and practical
skills that develop reflective, globally conscious, and informed citizens ready to meet the challenges of a
COUNCIL FOR STANDARDS IN HUMAN SERVICES EDUCATION (CSHSE)
Standard 12: The curriculum shall provide knowledge and skills in information management.
Standard 16: The curriculum shall provide knowledge, theory, and skills in the administrative aspects of
the services delivery system.
Standard 17: The curriculum shall incorporate human services values and attitudes and promote
understanding of human services ethics and their application in practice.
METHODS OF ASSESSMENT
The assessment will be based on two short papers, six longer deliverables (Steps 1 through 6), and six
STUDENT’S PLAN FOR THE COURSE 50 points
Write a one-page paper (about 300 words) that explains in complete sentences your plan to succeed in
this course. Use the title My Plan for the Course. Answer the following questions:
- What are your plans and goals for the course?
- What skills do you want to have when you complete the course?
- What are you prepared to do to achieve your goals?
- How much time do you plan to spend preparing for class?
- What resources do you plan to use (library, Internet, instructor, classroom, other services
provided by Saint Leo)?
Bring a print copy of your Plan for the Course paper to our Week 2 class. Also, file this document in
your computer using the file name: “yourlastnameyourfirstinitial Student’s Plan for the Course.”
Example: WaltersL Student’s Plan for the Course.
PROGRAM DEVELOPMENT PLAN
The basis for this course is a fictional exercise and is meant for educational purposes only. Students will
learn how to develop a new human services agency, but there is no expectation of an actual service
agency to be developed within this 8-week period. It is necessary for students to read designated
chapters of all three textbooks and incorporate the concepts they learn into the papers and presentations
for each of the six steps of the Program Development Plan.
STEP 1: 15%. Paper 100 points. Presentation 50 points.
Project Proposal that identifies the need and creates your organization. Includes a paper and an oral
Based upon your prior course work in the area of Community Needs Assessment, determine what gaps
in service exist in your community. Then you will spend the next eight weeks developing a step-by-step
approach to creating a new human services agency to serve this population.
In Step 1, you will decide what type of agency and service you want to develop. Think about vulnerable
populations that may be underserved, such as aging adults, homeless mothers and their children,
runaway youth, chronically unemployed and impoverished adults, drug and alcohol addicted teens,
disabled children and adults, mentally ill people, and families who lack sufficient financial resources to
meet their needs. You may also find that supportive services such as community recreational programs,
daycare centers in low income areas, neighborhood playgrounds, parent education resources, counseling,
and job training are programs that will prevent residents from needing crisis intervention services in the
future. These types of programs may also be considered. In this step you will determine what type of
new service you will develop.
TO DO: Complete a two-page Project Proposal (about 600 words) describing the type of service you
will develop, agency auspices (private for-profit, nonprofit, social entrepreneurship), size of agency,
location, ages served, and justification for the need based upon a community needs assessment or other
information you have researched. Will you develop your agency yourself or partner with another
individual or community agency? Will you need to submit your proposal to anyone in your community
for approval? APA format for citing references is required. Other basic requirements of APA format
Use 12-point type font. Times New Roman.
Double space everything. A typical page will include about 300 words.
Indent the first line of every paragraph.
Include a separate reference page at the end of the paper.
On the top of the first page, single-space your name, title of the paper, date completed, file name
(e.g., WaltersL Step 1 Project Plan), Saint Leo University, and HUS 530.
For this class, a separate cover page is not required.
For this class, an abstract is not required.
Use the file name “YourlastnameYourfirstinitial Step 1.” Example: WaltersL Step 1.
Use the Scott textbook with reference to concepts in Chapters 1-4
Use the Keohane textbook with reference to concepts in Chapters 1-4
Use the Start Your Own Business textbook with reference to concepts in Chapters 1-3
Indicate how your idea relates to the Saint Leo core value of Excellence
Prepare to orally present your proposal to the class for feedback on your idea. A short 5 – 6 slide
PowerPoint or Prezi presentation should be used.
Due Date for Step 1: Week 2. January 22. After it is submitted, the instructor will edit/grade the 2-
page Project Proposal and return it during Week 3.
STEP 2: 15%. Paper 100 points. Presentation 50 points.
Business Plan. Includes a paper and an oral presentation.
TO DO: Develop a Business Plan for your new program.
Begin by designing your Mission Statement. Are you considering creating a non-profit agency? If so,
you will need a volunteer Board of Trustees. Consider how many people will serve on your board and
when it will meet. What will the make-up of your board look like? If it is a for-profit organization or
social entrepreneurship think about how you will organize your agency (sole proprietorship, partnership,
corporation, limited liability company?). Will you use paid, professional staff, volunteers, or both? How
many employees do you anticipate hiring? Think about where your service will be provided. How much
money will you need to get started? How will you fund the program? Will you charge a fee for services?
Choose your organization’s name. Develop a strategic five-year plan and timeline. How will you market
your new service and to what audience?
Use the Start Your Own Business textbook with reference to concepts in Chapters 6-10. Also, use of
two other outside scholarly resources is required. Your Business Plan should be 5-8 pages in length
(1500 to 2400 words) not including references. Use APA format guidelines for citing references. Use
the file name “YourlastnameYourfirstinitial Step 2.” Example: WaltersL Step 2. Prepare to orally
present your proposal to the class for feedback on your idea. A short 5 – 6 slide PowerPoint or Prezi
should be used in this presentation.
Due Date for Step 2: Week 3. January 29. The instructor will edit/grade the Business Plan and return
it Week 4.
STEP 3: 15%. Paper 100 points. Presentation 50 points.
Budget. Includes a paper and an oral presentation.
Develop an annual budget for your agency. Remember that your revenues must be enough to pay all of
your costs. In a nonprofit organization, your revenues and expenses must match. Your budget must be
balanced and indicate where the funding is coming from in your revenue area. Consider realistic
sources. Keep in mind the number of people you will serve, cost of service per person, the costs of
employees and related benefits.
Use the Scott text with reference to concepts in Chapter 12
Use the Start Your Own Business text with reference to Chapters 38-40
Use the Keohane text with reference to concepts from Chapters 8-9.
Use APA guidelines for citing references.
The deliverable should include two pages of text (about 600 words). It should also include Excel
spreadsheets that show the categories of revenues and expenses, as well as the dollar amounts of each
item. Use the file name “yourlastnameyourfirstinitial Step 3.” Example: WaltersL Step 3.
Prepare to orally present your proposal to the class for feedback on your budget. A short PowerPoint or
Prezi should be used in this presentation.
Due Date for Step 3: Week 4. February 5. The instructor will edit/grade the Budget paper and return
it during Week 5.
STEP 4: 15%. Paper 100 points. Presentation 50 points.
Legal Documents. Includes a paper and an oral presentation.
Develop/draft the following documents:
A summary-level document that identifies the legal documents that you have developed. One to two
pages. 300 to 600 words.
Articles of Incorporation, (see Chapter 8)
By-Laws for your organization (Chapter 6)
The forms and your instructions for filing for tax exempt status from the IRS if you are becoming a
501(c)(3) organization, and include the forms and process for applying for a Taxpayer Identification
Number/Employer Identification Number. (Chapter 8)
Use the following references:
Scott textbook with reference to concepts in Chapters 6-9
Start Your Own Business text with concepts from Chapters 8-9
Use of concepts from the Keohane text is required.
Use APA guidelines for citing references.
Use the file name “yourlastnameyourfirstinitial Step 4.” Example: WaltersL Step 4.
Prepare to orally present your proposal to the class for feedback on your legal documents. A short
PowerPoint or Prezi should be used in this presentation.
Due Date for Step 4: Week 5, February 12. The instructor will edit/grade the Legal Documents and
return it during Week 6.
STEP 5: 10%. Paper 70 points. Presentation 30 points.
Hiring Plan and Job Descriptions. Includes a paper and an oral presentation.
Develop a plan for hiring professional staff and volunteers. Include job descriptions for these new
positions. Use concepts from the following references:
Chapter 11 in the Scott text
Chapter 23-24 in the Start Your Own Business text
Concepts from the Keohane text.
Use APA guidelines for citing references. Use the file name “yourlastnameyourfirstinitial Step 5.”
Example: WaltersL Step 5.
The paper should be 2-3 pages in length.