· Using the government accountability office, review the current organization and describe its organizational design model.
· Using the government accountability office, identify a change that would help the agency to better serve its current mission. State your rationale for redesign.
· Review “NYPD’s Counterterrorism Division” in Chapter 9. Dickey is sharply critical of “the dangerously ill-conceived, mismanaged, and highly militarized global war on terror” and sees the success of the NYPD’s counterterrorism program as offering an alternative approach. Recommend one or two actions you would take to implement a different plan from Dickey and / or Kelly.
· Review “Problems and Applications in Chapter 9 and respond to scenario 2 about smuggling drugs. Assume that you are on Commissioner Lane’s team. Recommend one or two alternatives to the plan described and explain how you will evaluate the success of each recommendation.
Unless objectives are converted into action, they are not objectives; they are dreams.
Peter F. Drucker
In November 2001, weeks after Al Qaeda had successfully attacked New York City for the second time, newly appointed police commissioner Ray Kelly decided that NYPD would fight its own war against terrorism. The federal government had provided for the city’s protection in 1993 when the group later known as Al Qaeda attacked the World Trade Center, and the feds were also responsible when two planes devastated the Twin Towers. The time had come, Kelly believed, to make New York’s first line of defense the NYPD rather than the U.S. military or what cops call the “three letter guys”—the CIA, DHS, FBI, CIA, and NSA.
Specifically, Kelly took three bold actions: establish a counterterrorism division; dramatically expand the intelligence division (which had been essentially an escort service for visiting dignitaries) and hire a former senior CIA official, David Cohen, to run it; and increase the number of cops working with the FBI on the Joint Terrorism Task Force. But listing these three actions does not convey the enormity of the challenge Kelly faced. According to Cohen, in the early days of the Kelly regime, everything was intense and anything seemed possible. “It was like putting tires on a speeding car,” Cohen said.
Although NYPD might have 50,000 employees and a budget of nearly $4 billion, Kelly was essentially trying to transform a local police department into an organization that could compete on an international scale. If they were to make New York City safe again, Kelly and Cohen thought they needed to build something different from the federal agencies; that meant an organization with minimum bureaucracy and maximum flexibility. The result was basically a combination of crime fighting and intelligence gathering, a hybrid approach that has since become known as “intelligence-led policing.” Journalist Christopher Dickey explains, “The aim should be to gather information and intelligence, identify risk, and then manage the risks by intervening selectively to protect against the threat. Sometimes that means detaining a suspect, but use of information and intimidation to disrupt potential plots may be even more effective. Sometimes, all that’s required is to make a target harder to hit, or to put on a show that makes it seem so.”
Plans to do this type of policing were developed in morning meetings that Kelly held with the heads of the intelligence division and counterterrorism division every day at eight o’clock sharp. Because Kelly never missed a morning, Cohen never missed a meeting. From those meetings, Cohen said, “We created the playbook.”
Why would a city need its own CIA? Some would say New York City had no choice. Terrorists are obsessed with New York City, focusing on it, Dickey writes, “like a compass needle quivering toward magnetic north.” Consider this. The 1998 remake of Godzilla, starring Matthew Broderick, was largely rejected by American audiences, but Al Qaeda sympathizers abroad loved it. The scenes of Godzilla stomping across New York City, crushing everything in its path, were mesmerizing and inspiring. One captured terrorist leader warned of an attack against “the bridge in the Godzilla movie.” Interrogators had to rent the film to find out what he meant: the Brooklyn Bridge.