Interoperability in healthcare refers to the capacity of diverse information and communication technology software and system applications to exchange data, communicate, and utilize the data that has been exchanged (Park & Lee, 2014). The standards for data exchange must allow information to be shared in the health institution among pharmacy, lab, clinician, and patient irrespective of the application. More importantly, interoperability illustrates the capacity of the health information mechanism to work together across ad within administrative boundaries aiming to progress the successful provision of healthcare for communities and individuals (Baysari et al., 2016). However, various factors affect the implementation of electronic health record (EHR) system.
An electronic health record (EHR) is the modern way to provide patient-centered and real-time records that ensure the access of data securely and instantly to authorised persons. The EHR should be able to accomplish various functions aiming to attain efficiency, quality, and safety in delivery of healthcare (Park & Lee, 2014). Some of the functions include management of patient demographics, administrative report