Search “scholar.google.com” for a company or school that has defined the role of end- users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?
Using a Web browser and a search engine, search the terms “BP deepwater disaster plan failure.” You will find many results. Select one article and identify what that article considers a shortcoming in BP’s planning. What part of the contingency planning process came up short (IR, BP, or CP)? How could the shortcoming have been prevented?